You need WhatsApp Business API to persuade more potential customers within and outside your country. WhatsApp is a powerful tool that can propel your business to a new height by boosting customer service and personalized marketing.
Studies show that email marketing has a maximum CTR (click-through rate) of 5 percent (%) or below. On the other hand, WhatsApp has a shocking CTR rate of about 60 percent, making it a more budget-friendly option for businesses.
1 – Call to Action (CTA) and Auto-replies
A good WhatsApp Business API provider helps you implement CTA buttons to engage new customers quickly. For example, you can add a ‘Sign up’ button to help new customers create an account on your e-commerce store.
2- Customer’s order Information and Delivery Updates
Today, WhatsApp Business API solutions can help foster online selling, thanks to this new case. All online buyers need to know the progress of their order, including the delivery status.
Fortunately, this solution helps online sellers to update their customers about their orders automatically.
3 – Discourage C.O.D. (Cash On Delivery) Orders
About 70 percent of customers who select this payment method return the products to the e-commerce store. Therefore, online sellers should encourage through WhatsApp Business API solutions like discounts to diminish return to origin (RTO) losses.
4 – Comprehensive Past Customer’s Feedback
A good WhatsApp API provider should provide this case to assist vendors in receiving instantaneous reviews from all the buyers. A WhatsApp expert can attach a price offer to entice a past client to order another item from the same seller.
FAQs
What Do I Need to Get WhatsApp Business API for My Business?
You need to engage a certified WhatsApp API provider to get this tool to popularize your business. For example, you can count on AiSensy to sign up for an account and leverage its free trial period to weigh the potential of WhatsApp for Business.
Can an Entrepreneur Use the Same Phone Number for WhatsApp API and WhatsApp?
Unfortunately, you can’t! You may have to delete your existing WhatsApp account to register the same phone number on WhatsApp Business API.
What is the Impact of Quick Replies and C.T.A. Suggestions on Online Businesses?
WhatsApp API Providers add this case to entice online customers to order a product via this social media platform. Interestingly, this tool suggests possible replies to shorten the online buying process.
Can a WhatsApp Business API Provider Implement Loyalty Programs?
Yes, they can! An entrepreneur should introduce these programs to incentivize their loyal customers. These offers enhance sales because they lure new buyers and encourage existing clients to forego your competitors.
Bottomline
Entrepreneurs should adopt these WhatsApp Business API solutions to maximize this giant social media app to boost their operations for better profits. Interestingly, WhatsApp marketing enhances customer support and guarantees a higher conversion rate optimization (CRO) than multiple trading marketing strategies.
TheSMSPoint is a web portal that caters to businesses looking to streamline their SMS marketing strategies. Using TheSMSPoint streamlines your WhatsApp Business API experience due to its efficacy and ease of use. Over the years, more companies have adopted WhatsApp Business to offer seamless customer service to their clients. Through us, you can manage and create WhatsApp marketing campaigns to boost conversion rates and engagement.
